Order and payment

Need help placing an order or payment?

Order

How can I consult current shipping times and availability? Can I also purchase team bikes/parts? Placing an order Change/Cancel order

Payment

Which payment methods does Belgian Cycling Factory accept? Can I pay by credit card? Can I pay by direct debit?

Order and payment

Need help placing an order or payment?

Shipping and Collection

Do you need information about shipping your order or collecting it from a dealer?

Technical information

Find frame passports, technical information & manuals here.

Returns & Refunds

Information about returns & refunds.

Warranty & Complaints

All information regarding the warranty on your bicycle.

Popular Questions

All answers to frequently asked questions.

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